One of Cancun’s most luxurious overall resorts, the adults-only Hyatt Zilara Cancun caters well to couples and honeymooners with an outstanding white-sand beachfront, a mostly tranquil atmosphere, and top-notch service. The resort’s location near the middle of the Hotel Zone means Cancun’s nightlife isn’t far, but the relaxed atmosphere here isn’t ideal for those looking for a non-stop on-site party. However, the Aaa-rated property is strong across the board; it offers one of Cancun’s more impressive swimming pool areas, excellent restaurants (especially for an all-inclusive), 24-hour room service, Bali beds on the beach with wait service, a high-quality spa with a hydrotherapy circuit and Mayan temazcal treatments, a large and modern fitness center with a unique outdoor lap pool, romantic dinners on the beach, and impressive ocean views from all rooms. The resort’s beautiful colonial-style rooms are equipped with dark wood furnishings, double whirlpool tubs, rain showers, re-stocked minibars, liquor dispensers, pillow menus, and furnished balconies with hammocks; swim-up suites are available. Activities include cooking classes, tequila tastings, weekly pool parties, well-above-average live evening entertainment, guacamole-making classes, Caribbean jazz dinners, Pilates, and morning yoga classes. Water sports are available in the general vicinity. The Flamingo Mall across the street offers plenty of shops and places to eat, including Outback Steakhouse and Bubba Gump Shrimp Co. The kid-friendly sister resort Hyatt Ziva Cancun (Aa2), about a mile and a half north, is closer to off-site nightlife.
Complimentary COVID-19 antigen tests are available for guests returning to the United States (minimum three-night stay required to qualify). In the event of a positive test, the resort offers up to a 50% discount for guests needing to quarantine until recovery, for up to 14 days (extended stays for up to 14 days are complimentary for guests that enroll in the resort’s Extended Stay protection program for $29 per person upon check-in).