Discover your next adventure in Heaven at Hard Rock Hotel Riviera Maya -

I want to go parasailing

I want to go to Punta Cana

I want to go to The Cove at Atlantis

I want to relax

Puerto Aventuras

Heaven at Hard Rock Hotel Riviera Maya

1 hour 5 minutes from airport
All Inclusive
Adults Only
Top Strengths
Fitness Center Quality
Live Entertainment
On-Site Dining Variety
Resort Profile

The adults-only section of the Hard Rock Hotel Riviera Maya in Puerto Aventuras, “Heaven” caters well to couples and singles. Compared to the kid-friendly Hacienda section (also rated A2), the Heaven section’s rooms are slightly better (mostly, however, due to the higher-end room options). It’s also a little quieter (but still quite rowdy, especially at certain times of year). The beach here is manmade; while it’s protected from the open ocean and has a calm cove that’s safe for swimming, its lack of a natural feel has a negative effect on the Overall Beach Resort Rating. However, the property offers excellent live entertainment and on-site nightlife, rock music-themed décor and memorabilia in the rooms and common areas, great food for an all-inclusive with strong restaurant variety (there are five restaurants in the Hacienda section and four in the Heaven section; all Heaven restaurants are adults-only except for Toro, the steakhouse), an excellent swimming pool area with a waterslide, a water park (“Rockaway Bay”) with a variety of impressive waterslides, an outstanding fitness center in Body Rock, and jacuzzi tubs and balconies in all rooms. The facilities are clean and well-maintained, and the overall service is professional and high-quality. Other amenities include a beautiful golf course, tennis courts, bicycles, kayaks, Fender guitars for rent, and a climbing wall. In addition to its 75 treatment rooms, The Rock Spa boasts steam rooms, hydrotherapy current pools, and personal spa butlers; the Yoga Temple offers various genres of unique yoga classes as well. Excursions with activities such as snorkeling and jet skiing are available.

Complimentary COVID-19 antigen tests are available on-site for guests traveling back to the United States (up to two tests per room, minimum three-night stay required). Additional tests can be purchased for $50 USD each.

The TripValue score compares a resort’s Overall Beach Resort Rating to its average room price (which we express as the Price-Implied Rating). It tells you if the resort is relatively underpriced (a positive TripValue), overpriced (a negative TripValue), or fairly priced (an Even TripValue), on average.
Relative Value Analysis
Resort Scorecard
The Resort Scorecard shows the scores of the factors that drive the resort's Overall Beach Resort Rating, Tripfind's beach resort-specific overall quality score. The Star Rating uses the standard 1-5 star scale and the five attribute scores below it use a 12-notch rating scale, from A++ to F.
Star Rating
Beach Quality
Room Quality
On-Site Dining Quality
Service Quality
Pool Quality
Similar Resorts
The Similar Resorts peer comparison tool compares the resort you’re looking at to all other rated resorts in the Caribbean and Mexico. The percentages shown indicate how similar the resorts are based on what we call the “Resort DNA.”
94% Similar
Puerto Aventuras
Hard Rock Hotel Riviera Maya
86% Similar
Paradise Island
The Cove at Atlantis
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