With excellent live entertainment and on-site nightlife, the largest spa in the Caribbean with 75 treatment rooms, and plenty to do, this lively Hard Rock resort in Puerto Aventuras attracts a mixed crowd consisting of couples, families, and singles (the adults-only “Heaven” section, booked separately, is also popular among couples); this includes college Spring Breakers in March and April. The beach here is manmade; while it’s protected from the open ocean and has a calm cove that’s safe for swimming, its lack of a natural feel has a negative effect on the Overall Beach Resort Rating. However, the property offers rock music-themed décor and memorabilia in the rooms and common areas, great food for an all-inclusive with strong restaurant variety (there are five restaurants in the Hacienda section and four in the Heaven section; all Heaven restaurants are adults-only except for Toro, the steakhouse), kids and teens clubs, an excellent swimming pool area with a waterslide, a water park (“Rockaway Bay”) with a variety of impressive waterslides, an outstanding fitness center in Body Rock, and jacuzzi tubs and balconies in all rooms. The facilities are clean and well-maintained, and the overall service is professional and high quality. Other amenities include a beautiful golf course, tennis courts, bicycles, kayaks, Fender guitars for rent, and a climbing wall. In addition to its 75 treatment rooms, The Rock Spa boasts steam rooms, hydrotherapy current pools, and personal spa butlers; the Yoga Temple offers various genres of unique yoga classes as well. Excursions with activities such as snorkeling and jet skiing are available.
Complimentary COVID-19 antigen tests are available on-site for guests traveling back to the United States (up to two tests per room, minimum three-night stay required). Additional tests can be purchased for $50 USD each.